PSR Specific Direction 20: APP Scam Reimbursement Reporting
On 7 October 2024 the reimbursement requirement in PSR Specific Direction 20 became live, and every payment service provider that sends a Faster Payments transaction from a relevant UK account acquired two obligations at once. The first is reimbursement: where an FPS APP scam claim is reimbursable, the sending PSP must reimburse the consumer subject…