Director, Reserve Bank Operations & Payment Systems

The posting

As published by the Board of Governors of the Federal Reserve System on 2026-10-22. Source: bd.wd104.myworkdayjobsgov.com. Reproduced for reference. The regulator’s portal is authoritative and the only place to apply.

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Minimum Education
Bachelor’s Degree

Minimum Experience
15 years

Minimum Management Years of Experience

10 years

PRINCIPAL DUTIES AND RESPONSIBILITIES

The following are the oversight responsibilities of the director:

Reserve Bank Oversight

• Leads RBOPS, under the direction of the BAC chair and on behalf of the Board of Governors, in managing the reputational, financial, and other risks that are associated with Federal Reserve operations. These include operations that are unique to central banks—for example operation of payment systems, central bank operations, and provision of services as fiscal agent to the U.S. Treasury—and operations that are common to all organizations—for example financial reporting, procurement, human capital management, and maintenance of physical infrastructure and facilities.
• Develops and implements Board policies governing Reserve Banks, as published in the Federal Reserve Administrative Manual (FRAM).
• Coordinates the annual external audit of the Reserve Banks’ financial statements and the preparation of quarterly and annual combined statements.
• Serves as Board liaison to Federal Reserve System leadership committees, providing the perspectives of Board staff and advising committee members on obtaining Board approval of actions and policies, where required.
• Oversees major technology and facility programs, per the Federal Reserve Administrative Manual (FRAM).
• Oversees the review of the Reserve Banks’ budgets and their presentation to the BAC and the Board for approval each year.
• Approves, under delegated authority, expenditures that have been designated as strategic or conditional per the FRAM.
• Oversees Reserve Bank priced services for compliance with the Monetary Control Act and Board policies.

Supervision of Systemically Important Financial Market Infrastructures (FMIs)

• Supervises FMIs for which the Federal Reserve is the designated lead agency.
• Reviews proposed changes to those FMIs’ operations, rules, or procedures that could materially affect their level or nature of risk.
• Works collaboratively with the Securities and Exchange Commission and Commodity Futures Trading Commission with respect to FMIs under their purview (including consulting on exam scope, participating on exams, and reviewing material change requests).
• Participates in collaborative oversight arrangements of foreign FMIs that have links to domestic FMIs, have U.S. participants, or clear U.S. dollar-denominated transactions.

Issuance of U.S. Currency

• Works with Treasury, the Bureau of Engraving and Printing (BEP), and the U.S. Secret Service on new currency designs, focusing on issues of efficiency, manufacturability, and security.
• Works with the BEP to improve the efficiency and quality of new currency production on an ongoing basis.
• Establishes the annual print order.
• Arranges the daily transportation of new currency from the BEP facilities to the Reserve Banks to maintain appropriate inventory levels and, ultimately, the supply of banknotes to the U.S. economy.
• Manages the global currency education program that educates international users of the dollar on how to distinguish counterfeit from genuine currency.

Other Areas of Ongoing Work

Development of regulations and policies including in collaboration with other central banks and market regulators related to Regulation II, Regulation CC, Regulation J, Regulation HH, payment system risk policy, and risk management principles for financial market infrastructures. Fosters improvements to the U.S. payments system by working collaboratively with the Reserve Banks to spur the growth of faster payments in the U.S. and improved payments security across various payment rails. Research on a variety of retail and wholesale payments issues, including providing guidance and direction to surveys intended to collect information on such issues.

Fifteen years full-time work experience, knowledge and understanding in the structure, functions, and governance of the Reserve Banks; U.S. payment, clearing, and settlement systems; or the regulations governing them. Significant experience managing within complex governance and organizational structures. Demonstrated ability to get stakeholders with different objectives or views to align around common goals, strategies, and execution plans. Ten years’ experience leading people, including setting strategy, establishing performance expectations, providing clear and actionable feedback, and developing people. Bachelor’s degree or equivalent experience in business administration, finance, economics, public policy or law.

Industry experience preferred.

Demonstrated expertise and success in articulating and leading consistently with the expectations for RBOPS officers:

• Developing local human capital – developing next generation leaders, providing variety of experiences, allowing staff to learn and grow.
• Leading teams to consistently and compellingly articulate a “business model” for the relevant section or program – shared vision, what is unique about section, how it fits into division/board’s broader objectives.
• Actively contributing to the leadership of the division as a whole and in a manner that has positive impact with respect to tone and substance beyond the specific programs or sections for which we are responsible – help, guide, influence, impact, and work beyond your particular scope/focus.
• Leading teams to play a critical risk management role for the Board of Governors – helping to evaluate risks and making appropriate trade-offs and evaluating where time is best spent across priorities.
• Contributing directly to the advancement of an affirmative substantive agenda in areas of responsibility, in partnership with the staff in the programs we lead and colleagues on the management team – understanding various dynamics among relevant stakeholders – Board, across the System, among various U.S. departments/agencies, or central banks across the world – and strategizing appropriately to leverage experiences in advancing substantive work of the division. Preparing and delivering briefings to the Board, Board members, Reserve Bank senior management, and Government agencies; preparing testimony and speeches for Board Members; and making speeches to industry groups and foreign central bankers. Overseeing staff studies, reports, and operational reviews in assigned functional areas. Serving as Board liaison to appropriate advisory groups and task forces and to appropriate industry and international work groups. Analyzing and recommending actions to the Board on all policy matters relating to assigned functional areas. Overseeing the preparation of responses to inquiries from Congress and the public.
• Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills.
• Demonstrated experience and commitment to fostering collaboration and employee engagement.
• Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations.
• Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products.
• Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams and strengthen teams, diminishing organizational silos, and facilitating effective group and team dynamics.
• Ability to communicate effectively, both orally and in writing, with all levels of staff and management.
• Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model.
• Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility.
• Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility.
• Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities.
• Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies.
• Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies.
• Fosters a continuous learning culture.
• Exercises appropriate judgment and decision-making in complex situations.
• Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies.
• Demonstrates strong leadership and management skills aligned to the Board’s espoused values.
• Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs.
• Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills.
• Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports and ensures same is provided to all function staff.
• Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division’s senior management.
• Participates in the development of the division’s strategic plan, goals, and budget.
• Recommends program objectives and their priorities for area(s) of responsibility.
• Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility.

This position is located on-site in Washington, DC.

Job Type:

Regular

Job Exempt:

Yes

Relocation Provided:

Yes

Compensation Grade(s):

FR PAY GRADE D0

Pay:

$303,600 – 345,900

Rehabilitation Act

The Board complies with the Rehabilitation Act of 1973, as amended, and provides job applicants with disabilities reasonable accommodations to assist them in applying for jobs at the Board. If you have a disability and would like to request an accommodation in order to apply for a job at the Board, please call 202-452-3880 or e-mail FRBRecruiting@frb.gov.

Equal Opportunity Employer

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